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MANAGEMENT OF FOOD SAFETY

Score 30 — Urgent improvement necessary

A score of 30 indicates that urgent improvement is necessary in the management of food safety at the time of your assessment.

This is the highest possible Management of Food Safety component score. FSA guidance describes a poor track record of compliance, little or no food safety knowledge or appreciation of hazards and risks, and no effective food safety management procedures. Urgent action is required to establish appropriate controls and address the findings from your inspection.

30
URGENT IMPROVEMENT NECESSARY Urgent management action is required
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Act on every management issue identified during your inspection

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Give immediate priority to serious risks and missing food safety controls

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Follow all instructions and timescales given by your local authority

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Remember: Component scores work in the opposite direction to your overall food hygiene rating. For component scores, lower is better. A score of 30 is Urgent improvement necessary and is the highest Management of Food Safety score, while Score 0 represents Very good.
UNDERSTANDING YOUR SCORE

What does a Management of Food Safety score of 30 mean?

A score of 30 means that urgent improvement is necessary in the management of food safety within your business.

This is the highest possible Management of Food Safety component score. FSA guidance describes little or no food safety knowledge and understanding, little or no appreciation of hazards and risks, and no food safety management procedures.

At this level, significant hazards may not be understood and effective controls may not be in place. Immediate and significant action is required in respect of serious risks, with other management, supervision, instruction and training issues addressed within any timescales given by your local authority.

WHAT SCORE 30 CAN INDICATE
No adequate food safety management procedures The systems needed to manage food safety may be absent or totally inadequate.
Significant hazards not understood There may be little or no appreciation of important hazards, risks or controls.
Serious supervision or training weaknesses Staff may not be suitably supervised, instructed or trained in food hygiene.
Poor track record of compliance Previous compliance history may also contribute to the management score.
WHAT THE SCORE TELLS YOU

Fundamental improvement to food safety management is required

Score 30 represents the most serious level within this component. FSA guidance describes no or totally inadequate food safety management procedures, poor compliance history and major weaknesses in food safety knowledge and understanding.

FOOD SAFETY CONTROL

Significant hazards may not be understood or effectively controlled

FSA guidance describes significant hazards not being understood and no effective controls being in place. Major improvement may also be required in procedures, implementation, staff supervision, instruction and training.

HOW THIS AFFECTS YOUR OVERALL RATING

A component score of 30 means an overall FHRS rating of 0

Your overall Food Hygiene Rating is based on all three component scores, with the highest individual component score also taken into account.

Because a score of 30 has been awarded for Management of Food Safety, your overall rating will be 0 — Urgent improvement necessary, regardless of how low the other two component scores are.

Under the FHRS scoring rules, an overall rating of 1 requires that no individual component score is greater than 20.

30
COMPONENT SCORE Management of Food Safety
OVERALL RATING
0
OVERALL FHRS RATING Urgent improvement necessary

Your inspection findings and instructions now take priority. A Score 30 shows the seriousness of the weaknesses in food safety management, but it does not tell you exactly which failures were identified at your business. Follow your inspection report, letter and any instructions from your food safety officer, particularly where immediate action or specific deadlines have been given.

URGENT ACTION REQUIRED

What should you do now?

At Score 30, your inspection findings and any instructions from your food safety officer must take priority. Serious food safety risks require immediate attention, while the management procedures, controls, supervision and training identified as deficient must be addressed within the timescales you have been given.

1

Follow your inspection findings and instructions

Work through the inspection report, letter and any instructions issued by your local authority. Make sure every concern relating to food safety management, hazards, controls, procedures, supervision, instruction or training is understood and allocated for action.

2

Act immediately on serious food safety risks

Give immediate priority to any serious risks identified by your food safety officer. Put the required controls in place without delay and follow any specific restrictions, instructions or deadlines issued by your local authority.

3

Establish effective food safety management and controls

Make sure the significant hazards in your business are understood, suitable controls are in place and appropriate food safety management procedures are developed for the size and nature of the operation. The system must work in practice, not simply exist on paper.

4

Build knowledge, supervision and day-to-day implementation

Make sure relevant managers and staff understand the hazards and controls they are responsible for and receive suitable instruction, training and supervision. Check during normal operation that the procedures are being followed and that corrective action is taken when controls fail.

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