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MANAGEMENT OF FOOD SAFETY

Score 0 — Very good

A score of 0 is the best score you can receive for management of food safety and indicates a very good standard of compliance at the time of your assessment.

Your focus now should be on maintaining those standards — keeping your food safety management procedures effective, making sure staff understand and follow them, and continuing to demonstrate that food safety is being managed consistently in practice.

0
VERY GOOD Best component score
✓

Maintain effective food safety procedures

✓

Keep staff knowledge up to date

✓

Review your controls regularly

i
Remember: Component scores work in the opposite direction to your overall food hygiene rating. For component scores, lower is better, so 0 represents the best standard.

What does a management of food safety score of 0 mean?

A score of 0 indicates a very good standard of compliance for the management of food safety within your business.

During the assessment, the food safety officer considers the systems or checks you have in place to help ensure food is safe to eat, evidence that staff understand food safety, and whether they have confidence that good standards will continue to be maintained.

For a business with a score of 0, the objective isn’t to make major changes. It is to maintain the procedures and checks that are already working effectively, keep staff knowledge up to date and make sure your controls continue to work as your business changes.

Food safety management procedures and checks being maintained

Food safety procedures

Keep your food safety management procedures suitable for your business and make sure they continue to be followed in day-to-day operations.

Staff knowledge

Make sure staff understand the food safety practices relevant to their work and continue to apply them consistently in practice.

Checks & monitoring

Continue carrying out appropriate checks so you can confirm that your food safety controls are working effectively and identify problems early.

Ongoing management

Review your procedures when things change, respond to problems promptly and make sure good food safety standards continue to be maintained.

Your aim: Keep your food safety procedures effective, make sure staff understand and follow them, and continue checking that your controls are working in practice.

Support effective food safety management

Under the Food Hygiene Rating Scheme, management of food safety considers the systems and checks you have in place to keep food safe, staff understanding of food safety, and whether good standards are likely to be maintained.

Practical tools such as monitoring equipment, records, labels and guidance can help support effective procedures and provide evidence that important food safety controls are being managed consistently.

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MAINTAINING YOUR STANDARDS

Don’t let good standards slip

A Very good score reflects the food safety management arrangements found at the time of your assessment. Staff, menus, processes and day-to-day pressures can change, so your procedures and checks need to continue working effectively in practice.

Staff changes

Make sure new, temporary or existing staff taking on different duties understand the food safety procedures relevant to their work.

Menu or process changes

Review your food safety procedures when you introduce new foods, preparation methods, equipment or ways of working.

Checks & records

Keep carrying out the checks your system requires and make sure any records you use continue to reflect what is actually happening.

Busy periods

Increased workloads should not result in routine checks, records or established food safety procedures being skipped or overlooked.

Problems & corrective action

When a check identifies a problem, make sure appropriate action is taken and that the issue has been properly resolved.

Procedures drifting over time

Check that documented procedures and agreed working practices are still being followed consistently rather than gradually being replaced by informal shortcuts.

A Score 0 is something to maintain

Keep checking that your food safety procedures are working in practice and that staff continue to understand and follow them, rather than waiting until the next food hygiene inspection to review your system.

QUICK SELF-CHECK

Score 0 maintenance checklist

Use this quick checklist periodically to help confirm that the food safety management procedures, checks and staff practices that contributed to your Very good score are still working effectively in practice.

✓

Are your food safety procedures still suitable for your business?

Check that your procedures still reflect the food you handle, the processes you use and the way your business currently operates.

✓

Do staff understand and follow the procedures relevant to their work?

Make sure staff know the food safety controls they are responsible for and are applying them consistently during day-to-day operations.

✓

Are routine food safety checks being carried out?

Confirm that important checks are being completed as intended so you know your food safety controls continue to work effectively.

✓

Are your records accurate and up to date?

Where you use food safety records, check that they reflect what is actually happening and are being completed consistently rather than simply filled in as a routine exercise.

✓

Have procedures been reviewed when things have changed?

Consider changes to staff, menus, ingredients, equipment or processes and whether your existing food safety arrangements still remain suitable.

✓

Are problems being dealt with when they are found?

Take appropriate action when checks identify a problem and make sure the issue has been resolved rather than allowing it to become part of normal working practice.

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